Another O2 Discrepancy - Contact Backup
Why is it that Irish customers of O2 are charged for SIM backups of contacts, but UK customers can avail of free backups using O2 UK’s spanking new Bluebook service? So, let’s forget about the free alternatives that phone manufacturers provide via their drivers, I’m looking at O2’s provision of contact backup services to the Irish and UK markets.
Irish customers need to fork out E2.50 to backup 250 contacts initially, and then 50c a pop for each additional backup. In the UK, O2 customers can backup contacts and messages for free using Bluebook and O2’s Contacts service. Of course, there are data costs incurred with pushing up to Bluebook, but availing of the service does not rack up more charges. More double standards given the Paddy Tax whirlwind?
March 5th, 2008 at 10:04 am
[...] the warpath since O2 announced its pricing scheme for the iPhone deployment in Ireland on March 14. Alexia and Conor find a few more Paddy Taxes that O2 hoists upon its customers. If you look deep enough it [...]
March 5th, 2008 at 11:28 am
[...] Pat Phelan raved against the “Paddy tax” levied by O2 for their sale of the iPhone in Ireland when compared against the comparable deal in the UK. The devil is in the details of the minutes and the data limits of the plan. And it seems that Alexia Golez has found another instance, again by O2. [...]
March 6th, 2008 at 3:02 pm
02 are not the only phone company gouging their customers. I have an issue with Three at the moment, they are charging me for IMAP emails eventhough I have a mobile phone broadband package. They have 5 working days left to resolve this, if not, Comreg will be persuing it with them.
http://www.irishsilicon.com/archives/2008/02/i_have_a_broadband_package_for_a_mobile.html
March 9th, 2008 at 1:56 pm
Why not use ZYB.com, a service that we’ll probably see on a Maxroam SIM before the end of 2008? It costs nothing to use.
March 10th, 2008 at 10:50 am
@Liam: I’m sad to say that I’m not surprised.
@Bernie: With all due respect, this is a comparison of like-for-like services that O2 are providing in the Ireland and UK markets. There are online alternatives. But, it’s timely to compare the costs of this service when one keeps in mind the fact that the newly-hewn Bluebook is being heralded and pushed in the UK market. All while Irish O2 customers have to pay for a lesser offering.